gentic LabCan’t sign in?
Work down the list. The first rung that works gets you in; nothing here locks you out for trying.
Face ID on this phone
The fastest way back inIf you added Face ID to this desk on this phone, it still works even when your email does not.
A code by email
Codes come from code@auth.ryzeeg.comCheck spam, then send a new code. Only the newest code counts, for 10 minutes. Wrong address? Use “Start over” under the code.
Sign in with your emailA recovery code
From the set you saved in SecurityEach code works once and signs you in just far enough to add Face ID on this phone.
Approve from another device
Arrives in the next updateA number shown here, matched on a phone that is already signed in. Works with a dead mailbox.
Still locked out
The slow, safe pathWrite to The Agentic Lab from the address you work with us on. We can also verify you through a DNS record on your own domain when that mailbox is unreachable, and a new sign-in factor takes up to 72 hours to arm.
Contact support